Refund Policy
Version of 22 September 2026
This document explains when and how to get your money back. It forms part of the public offer.
1. Within 7 days
If the format does not suit you, you may cancel within 7 calendar days of payment and get a refund. Write to support from the e-mail the access was issued to.
2. After 7 days
After that period the refund is prorated: the cost of lessons already opened and watched is deducted.
3. When a refund is not possible
No refund is made if the course has been completed in full, or if materials were recorded, copied or shared with third parties.
4. Timing and method
Requests are reviewed within 3 business days. Money is returned by the original payment method; crediting takes up to 10 business days depending on the bank.
5. How to apply
E-mail: support@01creative.org
Telegram: https://t.me/iamtakhminaa
Please include the order e-mail and the payment number if you have it.